Terms & Conditions

Please feel free to use the online booking facility to search for your own appointment, and to book at a time convenient to you.  If you prefer to contact me direct, please feel free to call, text  or email me. I'm always happy to answer any questions you may have!  Please note that your booking is not confirmed until you have clicked the link in your booking text or email, and followed the required steps.  Failure to formally confirm your appointment means it may be cancelled automatically.  

I use an automated booking system called Fresha to manage all my clients' appointments, payments, and consultation forms.  Upon booking, you will be sent a text, with a link to confirm your appointment by entering credit or debit card details into the system, and confirming your acceptance of the cancellation terms and conditions.  These are encrypted and held securely, and I can never see your card details.  Please click this link and confirm your appointment as soon as you can; failing to do so may mean your appointment gets cancelled and given to someone else.  

Cancelling or moving your appointment with less than 24 hours notice will result in 50% of the total cost of the appointment being payable.

Not showing up for your appointment, or cancelling with 1 hour or less notice will result in 100% of the total cost of the appointment being payable.

Fees are payable in ALL instances, and under all circumstances.  Failure to pay, or supplying card details that are incorrect, or for an account with unsufficient funds to pay will mean you are blocked from making any further bookings with me.